Template Specialist III

About the job

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

This position is responsible for managing new clinician template builds and the day-to-day management of daily and permanent edits to a clinician's template for all departments. This position consults and advises on template design, changes, and arranges timelines for implementation of new templates. Ensures appropriate decisions are being made when template changes are requested to align with template standards. Processes change requests within expected turnaround times. Works on template integrity analysis and remediation.

Responsibilities also include management of template related tools such as visit type modifiers, session limits, and care team and subgroup maintenance. This position is also responsible for any changes requested that require other builds by the information systems teams and coordinating with the appropriate teams. Leads large and complex schedule related projects such as department transfers and providing support to other team members as a mentor.

Job Description:

EDUCATION:

HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

At least 1 year of Template Specialist II experience.

SKILLS AND KNOWLEDGE:

Computer skills, basic mathematics, spelling and English writing skills.

Professional business image according to policy.

Telephone etiquette and positive customer relations skills.

Ability to establish and maintain effective working relationships with medical foundation personnel,

medical group physician leaders as well as other entities that support Epic Template functions.

Good telecommunication skills and the ability to handle multiple demands in a calm and efficient

manner is essential.

Ability to be self-directed in work habits and prioritization.

Advanced knowledge of Service Now and Cadence applications.

Attention to detail.

Ability to process template changes in a timely manner with little to no errors.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $34.20 to $47.88 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.