Principal - Systems Eng

About the job

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Serves as a technical expert to lower level engineers. Acts as a liaison between the development teams and infrastructure teams to ensure consistency and commonality in technology standards. Provides technical expertise in the establishment and implementation of standards and guidelines that guide the design of technology solutions including architecting and implementing solutions requiring integration of multiple platforms, operating systems, and applications across the enterprise. Keep up to date on technology trends and may participate in the establishment and implementation of standards and guidelines that guide the design of technology solutions. May act as a first level supervisor and review, mentor, and evaluate the performance of individual team members. This is a mid-level to senior-level highly technical role that will serve as a mentor to more junior architects and will report to a Director of Systems Engineering.

The Work Itself

• Uses a broad and deep understanding of technical concepts in multiple specialized fields to develop solutions to problems and critical design issues.
• Work assignments are typically focused on critical products for the organization.
• Works independently and will likely supervise the work of lower level personnel.
• Creates solutions that significantly impact the future success of the customer and his/her department.
• Changes the overall plan, goal, or project to improve the efficiency or potential of a situation.
• May manage relationships with suppliers/vendors.
• Configure, implement, and tune -technology- solutions to meet business and technical requirements on designated projects
• Participate in system testing activities related to infrastructure solutions.
• Create technical documentation to ensure effective operations/support of the infrastructure solution.
• Maintain security, backup, and redundancy strategies.
• Monitor technology availability and reliability and when necessary will assist with leading cross-domain operational/engineering teams and LOB application teams to triage high priority or performance degrading incidents.
• Assist with operations and production coverage; provide 1st and 2nd level support for technical area of responsibility.
• Support/Perform change requests as required for hardware upgrades, additions, configuration changes, etc. with proactive co-ordination with vendors and Ally stakeholders.
• Comply with Change Management, Release Management, IT Risk - Compliance processes and standards.

The Qualifications We’re Looking For

• 5+ years of experience preferred.
• Bachelor's degree in Computer Science, Information System, or other relevant field of study preferred.
• Solid understanding of enterprise platforms and operating systems.
• Proficiency in all the infrastructure layers, hardware, OS, virtualization, storage, network, database and security.
• Strong service orientated, collaborative attitude with both peers and internal customers.
• Knowledge of standards in IT architecture and infrastructure.
• Strong problem solving capabilities.
• Solid understanding of data security requirements, policies and auditing processes.
• Constant process improvement thinking to reduce delivery time and increase customer satisfaction.
• In depth technical knowledge.

How We'll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are: Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email hrpolicy@ally.com with details of your accommodation request.

Base Pay Range

$110,000.00 - $180,000.00 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation:

This position is eligible to participate in our annual incentive plan.