Digital Sales Outbound Senior Associate

About the job

Drive new revenue by making outbound calls to prospective and existing small and mid-market business customers, uncovering their business needs, and selling QuickBooks and adjacent cloud-based products. This role works both outbound prospecting and inbound demand, and carries an individual monthly revenue quota.

Responsibilities

• Make a high volume of outbound calls each day to assigned prospect and customer lists, working from a dialer and CRM-driven call plan

• Hold approximately 10–12 customer appointments per day, running discovery to understand the customer's business, current tools, and pain points

• Sell across a multi-product cloud-based portfolio, recommending the right solution rather than defaulting to a single SKU

• Handle inbound sales inquiries in addition to outbound activity, adapting approach based on where the customer is in their buying process

• Achieve or exceed monthly revenue quota and activity expectations (dials, talk time, appointments held, conversion)

• Overcome objections and re-engage prospects across multiple touchpoints; consistently follow up on open opportunities rather than working only fresh leads

• Maintain accurate and timely records of all customer interactions, opportunity stages, and next steps in Salesforce

• Navigate multiple systems concurrently during live calls (CRM, dialer, product and pricing tools, order entry)

• Partner with your manager and peers in coaching sessions, call reviews, and Power Hour blocks; apply feedback to live calls

• Stay current on product releases, pricing, promotions, and competitive positioning

Qualifications

Required

• 1+ year of sales experience, preferably outbound calling, telesales, or call center sales
• Demonstrated track record of meeting or exceeding sales targets
• Strong conversational skills — able to build rapport quickly by phone, ask good questions, and listen
• Comfortable working multiple applications simultaneously while on a live call
• Basic computer proficiency and ability to learn new software quickly
• Able to work a consistent full-time schedule and sustain high daily call volume
• High school diploma or GED

Preferred

• Salesforce or comparable CRM experience
• Experience selling SaaS or cloud-based products
• Experience selling to small business owners, bookkeepers, or accountants
• Familiarity with QuickBooks or small business accounting workflows
• Multi-product or solution-selling background

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.