LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER

About the job

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Valid driver's license
• Excellent communication and customer service skills
• Must annually pass a DOT regulated medical exam
• Must be at least 21 years old
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Ability to operate a delivery van and handheld tablet device
• Must have a good driving record

Desired

• High School Diploma or GED
• Any delivery driver experience
• Any customer service experience
• May require chauffer's license in some states

Additional Information

• Job Identification: 235879
• Job Category: Supply Chain/Logistics
• Posting Date: 2026-10-01
• Apply Before: 2026-10-31
• Job Schedule: Full time
• Locations: 4325 Robards Ln, Louisville, KY, 40218, US
• Line of Business: Kroger Delivery
• Banner Name: Kroger Delivery
• Education Level: No formal education
• Required License and Certification: Valid Driver License
• Hourly or Salaried: Hourly