UX Researcher II

About the job

Working collaboratively with design, product, and business partners, you will combine qualitative and quantitative data to drive evidenced based decisions, and to represent the voice of the user. Plan and execute mixed-method research across the product lifecycle, from problem definition through solution validation and launch, that drive evidence into product decisions. Identify target customers, needs, journeys, and market trends. Synthesize qualitative and quantitative data, as well as external research findings, into actionable insights. Communicate customer stories effectively, to influence diverse stakeholders and overall product direction. Collaborate with others for cross-disciplinary research efforts resulting in strong product outcomes. Embed accessibility, privacy, security, and inclusion throughout research. Experiment with AI solutions to accelerate your own work and share learnings across the UX research community. Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years User Experience Research experience OR equivalent experience. 1+ year(s) relevant domain experience within technology sector. 1+ year(s) experience in research methods impacting both product direction and detailed experience design.