Patient Access Representative

About the job

Job type: Full Time

Shift: 12HR Days

Hours: 7am - 7:30pm Wednesday, Thursday, Friday, Saturday and the following week Thursday, Friday, Saturday

The Patient Service Representative II greets patients and visitors in person or on the telephone; obtains demographic, financial and medical information for registration and identification, coordinates and assists in the completion of all activities relating to patients' finances, to facilitate the collection and distribution of information and to expedite a smooth and timely billing and collection process while adhering to department policies and procedures.  Access to demographic information and limited patient health information related to job function.

The Patient Service Representative obtains, monitors and expedites the necessary authorizations and approvals for hospital outpatient services and/or elective surgeries per the designated insurance carriers.

Acts as a resource and liaison for employees within the department, as well as other inter-related hospital staff

and all "guests" that need assistance or information.

Qualifications

Required: High School Diploma or GED One to three years recent experience in acute care hospital registration or business office environment. Knowledge in Medicare, Medi-Cal and third party billing and collection procedures. Type a minimum of 35 WPM Experience or knowledge in admissions, registrations and insurance verification is essential.

#LI-TM2

About Us

Desert Regional Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients. At Desert Regional Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance

• 401(k) retirement savings plan with employer match

• Generous paid time off

• Career development and continuing education opportunities

• Health savings accounts, healthcare & dependent flexible spending accounts

• Employee Assistance program, Employee discount program

• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!

Additional Information

• Job Identification: 2603022673
• Job Category: Finance/Accounting
• Posting Date: 2026-09-23
• Job Schedule: Full time
• Assignment Category: Full Time
• Pay Range: $25.00 - $25.00 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience