The Kroger Co.
FRONT END/FLOOR SUPERVISOR
The Kroger Co. is hiring a FRONT END/FLOOR SUPERVISOR in Menomonee Falls, WI, United States. Posted September 19, 2026.
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Job at a glance
- Company
- The Kroger Co.
- Location
- Menomonee Falls, WI, United States
- Employment
- Part-time
- Sector
- Customer Support
- Posted
- September 19, 2026
About the job
Responsibilities
Essential Job Functions:
- Model exceptional customer service and engagement behaviors.
- Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
- Spend at least 90% of time on customer approach side of the check lanes
- Be an approachable, visible source of assistance to both customers and associates.
- Maintain self-checkout and total front end queuing standards.
- Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
- Ensure till audits are being performed.
- Supervise basket retrieval process.
- Maintain break schedules for front end associates.
- Make sure carry-outs are offered to customers.
- Supervise cleanliness and safety conditions for front end and restrooms.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Desired Previous Job Experience
- Previous comparable experience
Minimum Position Qualifications:
- None