Intern - Digital Workplace Experience

About the job

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

This position will be on-site work for candidates who reside in the Des Moines Metro area.

Essential Functions

• Paid internship working in Digital Workplace Experience at EMC

• Learns EMC and departmental culture, structure, and functions across branches

• Images, installs, and maintains PCs, laptops, and other hardware

• Maintains asset management by checking in new equipment and decommissioning end of life assets

• Collaborates with team to oversee day-to-day systems.  IE:  Jira ticketing, M365, Tanium, Windows and Mac OS

• Collaborates with team to manage endpoint technologies, including patching, security, software deployment, backups, and device management.

• Assists with automation and process improvement initiatives through scripting, reporting, and workflow documentation.

• Troubleshoots and problem solves common issues on endpoints

• Coordinates shipping and receiving of team member equipment

Education & Experience:

• Management Information Systems (MIS), computer science, or major in technical field

• Completion of sophomore year preferred

• Interest in Information Technology career

• Cumulative GPA of 3.00 or higher

Knowledge, Skills & Abilities:

• Excellent verbal and written communication skills

• Ability to work as part of a team, as well as independently

• Strong organizational skills

• Sound decision-making and problem-solving

• Attention to detail

• Good computer skills

• Interest in technology automation and process improvement

• Familiarity with scripting or programming concepts (PowerShell, Python, or similar) preferred

• Ability to learn new technologies and apply them in practical business situations

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.