Hoag
Member Advocate I: Hoag Clinic Engagement Service
Hoag is hiring a Member Advocate I: Hoag Clinic Engagement Service in Costa Mesa, CA, United States. Posted September 30, 2026.
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Job at a glance
- Company
- Hoag
- Location
- Costa Mesa, CA, United States
- Pay
- $23 – $33
- Sector
- Customer Support
- Posted
- September 30, 2026
About the job
Primary Duties and Responsibilities
- Hoag Clinic: Member Advocate I: The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
Qualifications
Education and Experience
Required:
-
High School Diploma or equivalent
-
1-3 years of customer service experience
Preferred:
-
Call Center Environment Experience
-
Familiarity with medical terminology
-
Experience with Radiology scheduling
License Required
N/A
License Preferred
N/A
Certifications Required
N/A
Certifications Preferred
N/A
Additional Information
- Job Identification: 127395
- Job Category: Administrative Support
- Posting Date: 2026-09-30
- Apply Before: 2026-10-02
- Locations: 2975 Red Hill Ave, Costa Mesa, CA, 92626, US ()
- Pay Range: $23.00 - 33.16/hour
- Remote or Onsite: Onsite
- Job Schedule: Full Time