Reinsurance Operations Manager

About the job

Serve as a key operational point of contact between Risk Financing and its partner functions, establishing and maintaining a governed cadence with each Own the treaty lifecycle definition end to end and drive its adoption across the Risk Financing team Author, secure approval for and implement standard operating procedures and standardized templates that remove ambiguity and reduce duplication of work Own operational renewal preparation and management for reinsurance cycles, including new process implementation, training, and monitoring of operational handovers to Enterprise Risk Management (ERM) and RI Operations withing tight SLAs Partner with ERM on reinsurer governance, collateral requirements, approved market lists and concentration frameworks, and implement approved changes as business as usual Support regulatory and control processes including SSAP62 risk transfer reviews, transfer pricing documentation and internal audit requests Drive data quality and standardization initiatives with internal teams and external delivery partners Identify and champion opportunities to simplify how the team delivers, including responsible adoption of GenAI tooling Process optimization and waste reduction: Identify inefficiencies, duplication and bottlenecks across Risk Financing operations, applying continuous improvement methods to simplify processes, reduce manual effort, minimize rework and shorten cycle times. Audit, review and senior forum support: Prepare materials, insights and recommendations for audits, reviews, governance meetings and senior forums Competencies typically acquired through a Bachelors degree or equivalent experience in addition to 8+ years of relevant experience to include reinsurance operations, process improvement, accounting or audit Substantial experience in reinsurance operations, treaty administration or a closely related insurance operations discipline Advanced degree preferred Displays strong research, problem solving, analytical, and critical thinking skills Advanced business operations knowledge to include understanding the functions value chain and market conditions Advanced influencing, relationship management & presentation skills Highly skilled at supporting change and imparting value within an organization Strong project management skills as part of implementing business process changes Advanced knowledge of available data sources, strengths and shortcomings May also be relevant based on the particular needs of the position: Advanced knowledge of Excel and strong knowledge of database software Solid knowledge of business intelligence tools A demonstrated record of cross-functional coordination in a complex organization, including influencing teams outside your reporting line Strong process design and documentation capability — the ability to take an undefined process, map it, and produce guidance others can follow without you present Excellent written and verbal communication, with the judgement to adapt the same material for operational, financial and risk-and-controls audiences Sound working knowledge of treaty structures, reinsurer governance and regulatory requirements affecting reinsurance transactions Comfort operating with autonomy and precision on long-horizon initiatives alongside a high volume of ad hoc requests A collaborative, service-oriented approach and the credibility to become the person stakeholders bring problems to for quick resolution