Loan IQ SME/ Trainer

About the job

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Loan IQ SME/Trainer to work in Irving, TX (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12+ months with possible extensions or FTE conversion

Required Skills & Experience

• 5+ years of LoanIQ experience, with strong functional knowledge of lending operations workflows • Deep LoanIQ experience is more important than formal training experience. • Ability to clearly explain complex processes and system functionality to end users • Experience developing training materials, job aids, and structured learning content • Strong verbal and written communication skills • Proficiency in PowerPoint, Word, Excel, and SharePoint

What You Will Be Doing

• You will be train end users and create training materials during their upcoming conversion efforts.
• Design and deliver instructor-led LoanIQ training sessions for Operations users • Develop and maintain training materials, including presentations, job aids, and knowledge checks • Create role-based training content and real-world practice lab scenarios aligned to business processes • Configure training/test environments to enable hands-on learning • Partner with business and operations teams to support procedure creation and reviews • Ensure training content aligns with current processes, enhancements, and conversion requirements • Facilitate practice labs and reinforce learning through scenario-based exercises • Walk through LoanIQ screens and workflows during training sessions

NICE TO HAVE

• Experience supporting AFS to LoanIQ conversions or similar system migrations

• Background in Lending Operations (e.g., servicing, booking, payments, or loan maintenance)

• Experience working in UAT/test environments

SOFT SKILLS

• Strong facilitation and presentation skills with the ability to engage diverse audiences

• Ability to adapt training delivery based on learner needs and experience levels

• High attention to detail with a focus on accuracy and clarity in training content

• Ability to manage multiple priorities in a fast-paced, high-demand environment

• Self-starter who can work independently while collaborating with cross-functional teams

• Strong problem-solving skills and ability to adjust approach based on feedback