Database Project Coordinator-Full Time (Harrah's Ak-Chin Casino)

About the job

We’re looking for a detail-oriented Marketing Project Coordinator to support our Database Marketing, Advertising, and Design teams. This role ensures smooth execution of marketing projects, maintains accurate documentation, and helps deliver high-quality creative assets that align with brand standards.

Responsibilities

• Maintain department training and procedure manuals (excluding job-specific training).

• Coordinate responses to guest inquiries and interdepartmental requests.

• Investigate patron database accounts and update records for restricted patrons.

• Prepare and manage purchase and capital requisitions.

• Provide administrative and project support to Database Marketing, Advertising, and Design teams.

• Assist with direct mail and digital marketing tasks, including automated emails, batch redemptions, and offer setups.

• Proof all marketing materials (direct mail, emails, ads, artwork) for accuracy and brand consistency.

• Track and update project timelines in the Production Schedule; communicate status to manager.

• Collaborate with internal departments and external vendors (PR, advertising agency, print, and others) to ensure smooth project execution and alignment with brand standards.

• Recommend process improvements to enhance accuracy, speed, and accountability.

• Maintain confidentiality of sensitive data and adhere to company policies.

• Deliver exceptional guest service and support company service standards.

• Acts as a role model to other employees.  Always presents self as a credit to Harrah’s and encourages others to do the same.

• Responsible for other general and administrative tasks, as assigned by Direct Mail and Advertising Manager.

• Ability to communicate effectively via phone and email in a fast-paced environment.

• Respond promptly to visual and auditory cues.

• Provide courteous, professional guest interactions and maintain a positive attitude.

• Collaborate effectively with team members and work independently when needed.

• Comfortable with extended periods of standing and walking; reasonable accommodations available.

• Proficient in English for communication and documentation.

• Ability to remain calm and make sound decisions under pressure.

• Comfortable working in environments with noise and where smoking is permitted.

• Flexible schedule availability, including evenings, weekends, and holidays.

• Ability to observe and recall details accurately for reporting purposes.

• Role may involve working both indoors and outdoors.

• We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule to successfully execute activities and programs and create a world-class experience for our guests.

Qualifications

• Associate’s degree in marketing, Communications, or related field (or equivalent experience).

• 1–2 years of experience in marketing coordination or administrative support.

• Strong written and verbal communication skills.

• Detail-oriented with excellent organizational abilities.

• Proficient in Microsoft Office Suite; experience with project management tools preferred.

• Ability to manage multiple projects and meet deadlines.

• Familiarity with marketing processes and creative workflows.

• Project coordination and time management.

• Proofreading and quality assurance.

• Strong interpersonal and collaboration skills.

• Problem-solving and process improvement mindset.

• Ability to communicate effectively via phone and email in a fast-paced environment.

• Respond promptly to visual and auditory cues.

• Provide courteous, professional guest interactions and maintain a positive attitude.

• Collaborate effectively with team members and work independently when needed.

• Comfortable with extended periods of standing and walking; reasonable accommodations available.

• Proficient in English for communication and documentation.

• Ability to remain calm and make sound decisions under pressure.

• Comfortable working in environments with noise and where smoking is permitted.

• Flexible schedule availability, including evenings, weekends, and holidays.

• Ability to observe and recall details accurately for reporting purposes.

• Role may involve working both indoors and outdoors.

• We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule to successfully execute activities and programs and create a world-class experience for our guests.