Mechanical Engineer - Services Sustaining

About the job

POSITION SUMMARY

The Mechanical Engineer will contribute to Service’s support, upgrade design projects, component obsolescence, and handle small-scale designs with guidance.  Participate in New Product Development Service Readiness and perform Change Originator/Analyst duties.

RESPONSIBILITIES

• Support the launch of Project Dominion via part setup in ERP.

• Support with the design of Service Upgrade kits and component substitutes.

• Create drawings for upgrade kits. Including installation and packaging instructions.

• Create bill of materials (BOM) required for new upgrade kits.

• Perform component obsolescence studies to identify alternate components and provide direction to cross-functional teams.

• Create or revise product documentation in CAD, Solid Edge, Agile EC, and Oracle PLM systems.

• Work with Production and Field associates to provide direction when needed.

• Review and approve Engineering changes in Oracle PD Cloud.

• Initiate Engineering Change Requests.

• Provide training and escalated support to technical support team members during the release of upgrade kits.

• Support New Product Development for service readiness and participate in projects as necessary.

• Daily interaction with Technical and internal/external Field Support teams.

• Interaction with outside vendors and suppliers as needed to obtain quotes and other required information.

• Develop, maintain, and continuously improve various internal standard operating procedures.

• Daily interaction with cross functional teams for diagnosing problems like product concerns.

QUALIFICATIONS

Minimum Qualifications: (education, experience level, knowledge, skills, certifications).

• Bachelor of Science degree in Mechanical Engineering (BSME) or directly related degree.

• Associates in Mechanical Engineering Technology with 4 years’ experience considered.

• Must have good planning, organizing, documentation, and communication skills. Must be team-oriented.

• Skilled in personal computer use and various applications programs, i.e., spreadsheets, CAD, Microsoft Office Suite, Solid Edge, CREO, communications, etc.

• Oracle PLM preferred, basic ERP navigation a plus.

POSITIONS ELIGIBILITY REQUIREMENTS (travel, location, etc.)

• Office work environment and some exposure to manufacturing and lab environment which would require the use of personal protection equipment.

• Minimal domestic travel (less than 10%).

Additional Information

• Job Identification: 20282881
• Job Category: Service Technical Support
• Posting Date: 2026-09-28