Material Handler 3

About the job

Job Description

Primary Function of Position:

This position is responsible for all phases of receipt, movement, storage, tracking, and shipment of service materials and tools required for field service and order fulfillment.   Job duties include: materials transactions using SAP and trouble-shooting; perform document and reconcile inventory cycle counts; manages interfaces with delivery carriers; and facilitates support of daily service operations throughout the warehouse.  Provides guidance and trains peer members of logistics team; able to independently audit processes and procedures for compliance.

Roles and Responsibilities:

• Provides guidance and training to logistics coordinator in methods and requirements for put-away, 3rd party  warehouse replenishment, FRU order fulfillment, and shipments worldwide

• Ensure timely shipment of all outbound FRU shipments to meet contractual obligations and customer requirements

• Work with customs brokers and freight forwarders to resolve import/export operational issues

• Able to provide backup to Lead / Supervisor(s) during their absence

• Able to resolve receiving and shipping issues

• Reviews shortages for root cause and corrective action problem solving

• Able to process FRU orders for domestic (U.S.) and international customers

• Manage international shipping documentation requirements

• Able to train in use of business operations software to record and trouble-shoot data Lead projects for warehouse safety and housekeeping continuous improvement per 5S principles

• Train and certify for use of material handling (fork lift and pallet jack) equipment per policy and procedures; audit safety inspections of equipment

• Contributing member of cross-functional teams that target continuous improvements for materials management

• Maintain an excellent attendance record

• Follow all corporate, regulatory, safety policies and procedures

• Perform other projects or duties as assigned.

• Meet departmental goals/objectives