VP, Operational Excellence - Investment Operations - Liberty Mutual Investments

About the job

Operational Risk & Control Self-Assessment (RCSA) Design and run a recurring, first-line risk and control self-assessment across all seven operating teams, producing a current-state view of where daily execution is fragile Maintain a living map of operational risks, the controls intended to mitigate them, and the residual risk that remains after those controls Bring an industry-aware lens to what strong operational controls look like across asset classes and lifecycle stages Coordinate with Product Owners to ensure product backlogs reflect operations requirements and priorities Ensure delivered solutions close the underlying operational risk rather than addressing symptoms Coordinate with second-line Risk and Internal Audit to align scope and avoid duplication of assurance activity Serve as a trusted operational partner and subject-matter expert across investment, accounting, technology, data, and treasury teams Assess the operational performance of external service providers through a risk-and-control lens Communicate process changes, improvement initiatives, and strategic priorities clearly to senior stakeholders Bachelor's degree in finance, Business, Accounting, or a related field Advanced degree (e.g., MBA) a plus Relevant risk/controls or process-improvement certifications (e.g., Lean Six Sigma) preferred but not required 10+ years of experience in investment operations, financial operations, or operational risk and controls, ideally within an asset manager, insurer, alternative investment firm, or comparable institutional investment platform Demonstrated experience in operational risk assessment, control design and effectiveness testing, or RCSA-type programs Strong understanding of the investment operations lifecycle across multiple asset classes — including loans, derivatives, alternatives, and cash/treasury Experience defining and operating metrics and KPIs and translating operational data into governance-ready reporting Familiarity with loan administration and accounting systems, IBOR and ABOR environments, and how data flows across a multi-system operations infrastructure Highly effective collaborator with proven experience influencing peer teams without direct authority in a matrixed organization; able to raise risks and represent stakeholder perspectives in a constructive, solutions-oriented manner