Host - Part Time

About the job

JOB OVERVIEW:

Welcome guests to restaurant, seat them, and accept payment when they are done.

DUTIES AND RESPONSIBILITIES:

• Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.  Maintain accurate waiting list as needed.  Alert guests when table is available.

• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.

• Promote teamwork and quality service through daily communication and coordination with other departments.

• May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.

• May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.

• May be asked to handle guest complaints and special requests.

• May assist with other duties as assigned.

Qualifications and Requirements:

Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)

• Handling food objects, products and utensils

• Using a keyboard

• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.

• Basic math skills are frequently used when handling cash and credit, quantities, and variances.

• May be required to work nights, weekends, and/or holidays.

About Us

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?