Lead Barista - Excalibur

About the job

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an on-call Lead Barista at Excalibur, you will oversee daily café operations, maintain a welcoming environment, and deliver exceptional guest service. You will lead by example, support operational excellence, and help create memorable experiences for every guest.

THE STARTING RATE: $21.5806 Hourly

THE DAY-TO-DAY:

• Lead, coach, and train a team of approximately 3 to 12 employees during assigned shifts.

• Demonstrate knowledge of selling techniques and service standards for alcoholic and non-alcoholic beverages, as well as menu items.

• Resolve guest concerns within scope of authority; otherwise, escalate to management and notify a supervisor and/or Security of unusual events, incidents, missing items, or suspected theft.

• Accurately take and enter orders, and efficiently serve and garnish food and beverages as applicable.

• Prepare and complete orders according to guest preferences, including necessary condiments.

• Perform opening and closing duties based on shift assignment.

• Receive and unload warehouse deliveries; stock designated storage areas while maintaining organization, replenishing supplies, and restocking machines as needed.

• Maintain the cleanliness, sanitation, and appearance of front and back of house areas; clear tables and counters, sweep, and uphold the cleanliness of the dining area while ensuring guest comfort.

• Establish par levels for daily orders and complete daily order sheets.

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent

• 6+ months of previous coffee shop, café, or Barista experience

• Work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14090

Are you ready to JOIN THE SHOW? Apply today!