Financial Counselor

About the job

Your experience matters

At Cottonwood Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you’ll contribute

The Financial Counselor provides guidance to patients in all aspects of their financial responsibilities that result from acceptance of the facility’s services. Counselor assesses patients’ financial ability, determines ability to pay, advises patients on insurance benefits, explains financial liability, collects payment, negotiates payment arrangements, secures financing, identifies funding sources and resolves any confusion the patient may have about their financial obligations to the facility. Counselor is responsible for the accurate and timely verification of insurance benefits, to include: contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing collective knowledge of HMO,PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate of the patient’s out of pocket charges, collecting any co-pays, co-insurance, deductibles, etc. and exploring patient’s financial circumstances to ensure fair and reasonable

repayment terms.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

Qualifications and requirements

• Education: High school diploma or equivalent required, advanced education preferred.
• Experience: Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred.
• Additional Requirements: May be required to work flexible hours and overtime.

About Us Cottonwood Springs is a 108 - bed hospital located in Olathe, KS, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters

EEOC Statement

Cottonwood Springs is an Equal Opportunity Employer.  Cottonwood Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Additional Information

• Job Identification: 358281
• Job Category: Revenue Cycle Management
• Posting Date: 2026-09-30
• Job Schedule: Full time
• Locations: 13351 S Arapaho Dr, Olathe, KS, 66062, US ()
• FTE: 1.0 - 80 hr/pp (Full Time)
• Career Site Category: Accounting and Finance
• Position Type: Primary
• Facility Name: Cottonwood Springs
• Is this position grant-funded?: No