Liberty Mutual Insurance
Associate Account Analyst
Liberty Mutual Insurance is hiring an Associate Account Analyst in Plano, TX,US, US; Las Vegas, NV,US, US; Los Angeles, CA,US, US; Austin, TX,US, US; Ann Arbor, MI,US, US; Arlington, TX,US, US; Anoka, MN,US, US. Posted September 21, 2026.
Job at a glance
- Company
- Liberty Mutual Insurance
- Location
- Plano, TX,US, US · Las Vegas, NV,US, US · Los Angeles, CA,US, US · Austin, TX,US, US · Ann Arbor, MI,US, US (+2 more)
- Workplace
- On-site
- Employment
- Full-time
- Sector
- Customer Support
- Posted
- September 21, 2026
- Apply by
- March 20, 2027
About the job
Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation. Coordinates service requests in a timely manner. Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs. Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation. Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary. Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements. Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately. Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience. Associates or bachelor's degree preferred