Intern, Digital Strategy (Spring 2027)

About the job

How you'll help us Keep Climbing (overview & key responsibilities)

As part of the Value Prop Team, you will play a pivotal role in evaluating and optimizing our team dynamics to enhance overall performance. This comprehensive initiative focuses on analyzing team well-being and performance, identifying trends, and recommending improvements to ensure alignment with our strategic objectives. Your work will directly contribute to maximizing productivity and fostering a culture of continuous improvement.

Work with a team of professionals on multiple projects to:

• Measure and analyze team performance and identify patterns for further investigation
• Implement project management skills and practices
• Collaborate across business units with various stakeholders in a professional setting
• Provide feedback to improve team workflows, team effectiveness and evaluate their impact
• Participate in data collection efforts impacting cross-functional departments
• Identify and implement improvements to existing processes to increase efficiency and productivity

What you need to succeed (minimum qualifications)

• Undergraduate students pursuing a bachelor’s degree in business administration, Aviation Management, Operations Management, Analytics, Statistics, or a related field
• Must be available for the duration of the internship program
• Must be enrolled in an accredited college or university while participating in the program
• Ability to present oneself professionally and effectively communicate with various levels of leadership
• Team-oriented with a focus on continuous improvement methodologies
• Strong organizational, project management, and verbal/written communication skills
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint
• Proficiency in basic data analytics
• Willingness and ability to learn new skills
• Embraces diverse people, thinking, and styles
• Consistently prioritizes safety and security of self, others, and personal data
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and authorized to work in the United States

What will give you a competitive edge (preferred qualifications)

• Ability to digest data and briefly explain insights to support decision making

• Comfortable working in both group and individual settings

• Track record of seeking leadership roles in student and community organizations

• Ability to develop effective presentations to explain background, analysis, results, and recommendations efficiently

• Desire to learn leadership techniques and best practices in problem-solving and conflict resolution

• Interest in learning more about the airline industry and Delta as a companyKey Stakeholders and Cross-Functional Partners:

• Enterprise Strategy

• Value Prop Leads

• HR

• Impacted groups based on identified solutions

Expected Deliverables:

• Thoughtful solutions for high-impact challenges
• Established mechanisms for monitoring progress and value
• Development of artifacts to support effective rollout of identified solutions