Small Engine Repair Associate

About the job

<p class="ql-align-justify"><strong>SUMMARY</strong></p><p class="ql-align-justify">The Small Engine Repair Associate is responsible for the overall operation and success of the small engine/ lawnmower repair department. </p><p class="ql-align-justify"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong></p><ul><li class="ql-align-justify">Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipment</li><li class="ql-align-justify">Able to drive ¾ ton truck and 16’ trailer on a regular basis</li><li class="ql-align-justify">Pick up and drop off of customers equipment in a neat and professional manner</li><li class="ql-align-justify">Work within company programs, policies and procedures</li><li class="ql-align-justify">Promote and support established programs</li><li class="ql-align-justify">Communicate with and receive product from approved vendors</li><li class="ql-align-justify">Operate a forklift</li><li>Follows safety policies and procedures; is a safety role model</li><li>Other duties assigned</li><li class="ql-align-justify"><span style="color: black;">During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load</span></li></ul><p class="ql-align-justify"><strong>KEY ATTRIBUTES </strong></p><ul><li class="ql-align-justify">Small engine and riding mower repair knowledge</li><li class="ql-align-justify">New mower setup/PDI and warranty repair knowledge</li><li class="ql-align-justify">Computer knowledge, with focus on online parts lookup and warranty submission </li><li class="ql-align-justify">Ability to communicate well with manufacturer technical support helplines</li><li class="ql-align-justify">Problem solving skills</li><li class="ql-align-justify">Passion for what they do</li><li class="ql-align-justify">Self-motivated</li><li class="ql-align-justify">Ability to prioritize and multi-task</li><li class="ql-align-justify">Detail oriented</li><li class="ql-align-justify">Ability to work in a fast paced environment with limited supervision</li></ul><p class="ql-align-justify"><strong>SUPERVISORY RESPONSIBILITIES</strong></p><ul><li class="ql-align-justify">This position has no supervisory responsibilities</li></ul><p class="ql-align-justify"><strong>EDUCATION and/or EXPERIENCE</strong></p><ul><li>High school diploma or general education degree (GED);</li><li>One to three months related experience and/or training;</li><li>Or equivalent combination of education and experience.</li></ul><p class="ql-align-justify"><strong>LANGUAGE SKILLS</strong></p><ul><li class="ql-align-justify">Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. </li><li class="ql-align-justify">Ability to write warranty claims and service tickets. </li><li class="ql-align-justify">Ability to effectively present information and respond to questions from managers, customers, and the general public.</li></ul><p class="ql-align-justify"><strong>MATHEMATICAL SKILLS</strong></p><ul><li class="ql-align-justify">Basic math concepts such as addition, subtraction, division, multiplication.</li></ul><p class="ql-align-justify"><strong>CERTIFICATES, LICENSES, REGISTRATIONS</strong></p><ul><li class="ql-align-justify">Valid Driver’s License</li></ul><p class="ql-align-justify"><strong>RECOMMENDED EQUIPMENT </strong></p><ul><li>Slip resistant shoes with closed toe and heel</li><li>Uniform per store policy</li><li>Basic power and hand tools</li><li>Sharpening Tools</li></ul><p class="ql-align-justify"><strong>PHYSICAL DEMANDS </strong></p><p class="ql-align-justify"><strong>       Regularly (Over 2/3 of the time)</strong></p><ul><li class="ql-align-justify">Stand</li><li class="ql-align-justify">Walk</li><li class="ql-align-justify">Use hands to finger, handle, or feel</li><li class="ql-align-justify">Reach with hands and arms</li><li class="ql-align-justify">Stoop</li><li class="ql-align-justify">Kneel</li><li class="ql-align-justify">Crouch</li><li class="ql-align-justify">Lift and/or move up to 50 pounds</li></ul><p class="ql-align-justify"><strong>       Frequently (Between 1/3 to 2/3 of the time)</strong></p><ul><li class="ql-align-justify">Overhead lifting</li><li class="ql-align-justify">Climb</li><li class="ql-align-justify">Balance</li><li class="ql-align-justify">Communicate with associates and customers</li><li class="ql-align-justify">Occasionally (Less than 1/3 of the time)</li><li class="ql-align-justify">Sit</li><li class="ql-align-justify">Crawl</li><li class="ql-align-justify">Smell</li><li class="ql-align-justify">Lift and/or move up to 100 pounds<strong> </strong></li></ul><p class="ql-align-justify"><strong>Vision</strong></p><ul><li class="ql-align-justify">Close</li><li class="ql-align-justify">Distance</li><li class="ql-align-justify">Peripheral</li><li class="ql-align-justify">Depth perception</li><li class="ql-align-justify">Ability to adjust focus</li><li class="ql-align-justify">Ability to distinguish colors<strong> </strong></li></ul><p class="ql-align-justify"><strong>WORK ENVIRONMENT </strong></p><p class="ql-align-justify"><strong>       Frequently </strong></p><ul><li class="ql-align-justify">Exposure to moving mechanical parts</li></ul><p class="ql-align-justify"><strong>Occasionally</strong></p><ul><li class="ql-align-justify">Exposure to wet and/or humid conditions</li><li class="ql-align-justify">Risk of electrical shock</li><li class="ql-align-justify">Chemicals while cleaning</li></ul><p class="ql-align-justify"><strong>Noise Level</strong></p><ul><li class="ql-align-justify">Moderate to High depending on equipment being used</li></ul><p class="ql-align-justify"><strong>PAY RANGE</strong> (depends on industry experience)</p><p class="ql-align-justify"><strong>BENEFITS </strong>(eligibility based on full-time/part-time status)</p><ul><li>Medical, Dental, and Vision Insurance</li><li>Flexible Spending Accounts (Medical and Dependent Care)</li><li>Life Insurance</li><li>Voluntary Benefits</li><li>Paid Time Off</li><li>Retirement Plans</li><li>Employee Assistance Program</li></ul><p> </p><p><br></p><p><em>**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     </em></p><p><em>**Position requirements may vary by store location</em></p>