Houseperson

About the job

The Houseperson is responsible for completing task that assist in keeping hotel areas and rooms ready for our guests by supporting other housekeeping staff.

Responsibilities

• Responsible for conducting daily inspections of all areas cleaned by the Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies.

• Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets.

• Pick up used linen from Room Attendant’s carts, drops linen down chute to carts that are then taken to laundry room.

• Pick up linen and garbage from housekeeping carts throughout the day

• Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities.

• Delivers requested guest amenities including pillows, additional beds, blankets and other items.

• Maintain the cleanliness of the guest room floors and storage closets as needed.

• Operates equipment, including vacuum cleaners, radio, phone, mop and broom.

• When needed, make up rooms.

• Follow all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.

• Adheres to departmental and company policies.

• Performs all other related and compatible duties as assigned.

• Perform duties with cleaning chemicals and equipment including carpet/floor care.

• Perform special projects assigned by supervisors

• Follow safety and security procedures.

• Obtain cleaning supplies needed from supply room

• Sign for keys prior to starting shift

• Required to empty bag on vacuum cleaner daily

• At the end of shift, turn in keys, supplies, and sign computer assignment sheet to the appropriate locations

• Addressing guest queries and solving special requests

• Remove soiled linen from guest rooms

• Performs all other related and compatible duties as assigned.

• Perform duties with cleaning chemicals and equipment including carpet/floor care.

• Perform special projects assigned by supervisors

• Adheres to departmental and company policies.

• Assist laundry attendant with transporting the linen from loading dock drop off location to Housekeeping Laundry Depot

• Operates equipment, including vacuum cleaners, radio, phone, mop, and broom.

• Ability to push up to 50 pounds daily for the duration of shift

Qualifications

• HS diploma or GED.

• Casino/Hotel experience preferred.

• Experience within an upscale hotel preferred.

• Prior experience as a Room Attendant preferred but not required.

• Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility; track record of managing a department that provides excellent service to guests.

• Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed.

• Must have a positive team-oriented attitude.

• Need to be able to lift 30 pounds and push or pull 100 pounds.

• Must be able to move furniture and do heavy lifting on a daily basis.

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Wage: $16.25

ADDITIONAL REQUIREMENTS

• Physically mobile with reasonable accommodation.

• Must be able to lift and carry upwards to 25 pounds.

• Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.

• Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photocopiers.

• Read, write, speak, and understand English.

• Operate in mentally and physically stressful situations.

• Respond to visual and aural cues

• Work in cold & hot temperatures

• Possibly be exposed to secondhand smoke