Manager, Creative Operations

About the job

Resource Planning & Forecasting Lead resource forecasting, capacity planning, and workload management. Analyze project demand and utilization to identify resource needs and risks. Develop resource models, dashboards, and forecasting reports. Partner with leadership on prioritization and staffing recommendations. Workflow & Systems Management Support and optimize workflow management tools, including Adobe Workfront. Develop SOPs, training materials, and process documentation. Build dashboards and executive-ready reporting packages. Manage invoice tracking, approval workflows, and vendor coordination. Support budget tracking, spend reporting, and financial documentation. Support project intake, resource planning, and agency coordination. Bachelor's degree or equivalent experience. 5+ years of experience in Creative Operations, Marketing Operations, Resource Management, Project Management, or Agency Operations. Strong experience in resource forecasting, capacity planning, and reporting. Advanced Excel skills, including pivot tables, formulas, and data analysis. Experience with workflow or project management systems. Experience with font management and usage rights. Strong communication, analytical, and organizational skills. Adobe Workfront experience strongly preferred. Experience with Smartsheet, Screendragon, or similar tools. Background in agency, creative, marketing, production, or CPG environments. Experience building dashboards, resource models, and executive reporting. Power BI experience a plus. Demonstrated continuous improvement mindset with experience driving process optimization, automation, or operational efficiencies.