Clerk, Health Information Management

About the job

Your experience matters

At Columbus Springs-East, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts

• Competitive paid time off and extended illness bank package for full-time employees

• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage

• Tuition reimbursement, loan assistance, and 401(k) matching

• Employee assistance program including mental, physical, and financial wellness

• Professional development and growth opportunities

How you’ll contribute A Health Information Management Clerk assists requesters with access to protected health information. Responds to requests for medical information by performing duties in accordance with established hospital and departmental policy and federal laws.

Qualifications and requirements

High school diploma or equivalent required

Essential Functions:

• Ensures appropriate Emergency Room charts have EMS reports attached timely.

• Responsible for helping all customers that come to the window in a timely and courteous manner.

• Preps charts for scanning according to the productivity standards.

• Scans medical records according to the daily productivity standards as appropriate.

• Performs quality control checks on previously scanned reports as deemed appropriate.

• Maintains HIPAA standards at all times.

• Receives calls to the department and routes them accordingly.

• Analyzes assigned records time permitting

• Log all records in designated log book that have been shredded.

• Reviews all patient requests for Patient Portal access.

• Performs other duties as assigned.

About Us Columbus Springs - East is a 72 bed hospital located in Columbus, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters

EEOC Statement

Columbus Springs – East is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Additional Information

• Job Identification: 351676
• Job Category: Revenue Cycle Management
• Posting Date: 2026-09-21
• Job Schedule: Full time
• Locations: 2085 Citygate Dr, Columbus, OH, 43219, US
• FTE: 1.0 - 80 hr/pp (Full Time)
• Career Site Category: Administrative Support
• Position Type: Primary
• Facility Name: Columbus Springs East