Firstsource
Solutions Architect
Firstsource is hiring a Solutions Architect in Remote, Remo, US. Posted September 5, 2026.
Job at a glance
- Company
- Firstsource
- Location
- Remote, Remo, US
- Workplace
- Remote
- Sector
- Engineering & Technology
- Posted
- September 5, 2026
About the job
Position Overview
We are seeking a highly skilled Solutions Architect to join our BPaaS (Business Process as a Service) technology team. The Solutions Architect will be responsible for designing, integrating, and optimizing cloud-native solutions across our BPaaS environment. This role requires deep expertise in cloud platforms, DevOps practices, middleware integration (Informatica, MuleSoft, or Edifecs), and strong network/security design to ensure scalable, secure, and compliant solutions that align with client and program requirements.
Key Responsibilities
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Architecture & Design
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Define and maintain the overall architecture blueprint for the BPaaS environment, ensuring scalability, security, and performance.
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Design and implement integration patterns using middleware gateways (Edifecs, Informatica, MuleSoft) to support enterprise connectivity.
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Translate business and technical requirements into detailed architecture and solution designs.
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Cloud & DevOps Enablement
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Lead adoption and optimization of cloud-native services (Azure, AWS, or GCP) for application hosting, integration, and data services.
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Partner with DevOps teams to establish CI/CD pipelines, infrastructure as code (IaC), and automated deployment strategies.
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Implement high-availability, disaster recovery, and capacity planning solutions.
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Integration & Middleware
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Oversee configuration and performance optimization of integration gateways (e.g., Edifecs XEngine/IG, MuleSoft API Gateway, Informatica).
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Collaborate with internal and external teams to ensure smooth partner-to-partner and system-to-system integrations.
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Define governance standards for APIs, data exchange, and message transformation.
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Network & Security
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Provide guidance on enterprise network architecture, including routing, VPN, and firewall design.
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Ensure compliance with HIPAA, SOC2, and other regulatory standards by embedding security best practices into solution design.
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Partner with InfoSec to implement identity/access management, encryption, and monitoring frameworks.
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Stakeholder Engagement
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Collaborate with business, technical, and vendor stakeholders to align solution designs with program objectives.
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Present architectural options and recommendations to leadership and client teams.
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Provide mentorship and technical guidance to development, infrastructure, and operations teams.
Qualifications
Education & Experience
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Bachelor’s or Master’s degree in Computer Science, Engineering, or related field OR 10-15 years of progressive IT architecture/solution design experience in lieu of a degree.
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8+ years of IT architecture and solution design experience, including 3+ years in cloud and BPaaS environments.
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Hands-on experience with middleware/integration tools (Informatica, MuleSoft, Edifecs).
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Strong background in DevOps, CI/CD, IaC (Terraform, Ansible, etc.).
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Proven experience in network architecture, VPNs, load balancers, firewalls, and enterprise connectivity.
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Security architecture experience (IAM, encryption, audit logging) highly desirable.
Skills & Competencies
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Deep understanding of cloud architectures (Azure, AWS, or GCP).
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Expertise in middleware/API management platforms.
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Strong knowledge of networking protocols and enterprise integration patterns.
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Familiarity with regulatory and compliance frameworks (HIPAA, SOC2, HITRUST).
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Excellent communication and stakeholder management skills.
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Ability to operate in a fast-paced, multi-vendor environment.
Preferred Qualifications
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Experience with Edifecs middleware suite (XEngine, IG, TM).
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Background in healthcare payer systems or BPaaS environments.
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Certifications: AWS Solutions Architect, Azure Solutions Architect Expert, etc.