Member of Technical Staff, IT

About the job

What You'll Do

• Own and scale the company's internal IT infrastructure across identity, devices, productivity systems, networking, and business applications

• Design and implement identity and access management systems, including SSO, MFA, lifecycle management, and role-based access controls across platforms such as Okta, Google Workspace, Slack, GitHub, and other internal tools

• Lead company-wide IT initiatives including domain migrations, email infrastructure, device management, application integrations, and employee onboarding/offboarding workflows

• Build and automate IT operations through scripting, workflow automation, and infrastructure tooling

• Manage endpoint infrastructure across macOS, Linux, and Windows environments, including device provisioning, compliance, and lifecycle management

• Partner closely with engineering, operations, and business teams to deploy and support internal systems that enable company growth and productivity

• Evaluate, implement, and manage business-critical SaaS platforms and vendor relationships

• Establish scalable IT policies, processes, and documentation to support a rapidly growing organization

• Maintain foundational security controls across identity, endpoints, networks, and corporate systems

• Support security initiatives including access reviews, incident response, vulnerability remediation, and security awareness programs

• Troubleshoot and resolve complex IT issues across hardware, software, networking, and cloud-based systems

• Collaborate with a team of driven individuals committed to building general-purpose Physical AI

What You'll Bring

• Strong experience building and operating IT infrastructure in fast-growing startups or technical organizations

• Hands-on experience with identity and access management platforms such as Okta, Google Workspace, Microsoft Entra ID, or similar systems

• Experience leading domain migrations, email administration, SSO deployments, and SaaS application integrations

• Strong scripting and automation skills using Python, Bash, Go, or similar languages

• Experience managing endpoint fleets through MDM platforms such as Kandji, Jamf, Intune, or similar tools

• Strong understanding of networking fundamentals, corporate infrastructure, and cloud environments

• Experience administering and integrating modern workplace tools such as Slack, GitHub, Notion, Atlassian products, Google Workspace, and productivity platforms

• Working knowledge of security best practices across identity management, endpoint security, access controls, and infrastructure operations

• Ability to operate independently, prioritize effectively, and build systems from zero to scale

• Strong troubleshooting and problem-solving skills across hardware, software, networking, and SaaS environments

• Excellent communication skills and ability to support both technical and non-technical stakeholders

• Bonus: Experience supporting engineering-heavy organizations, AI companies, robotics companies, or high-growth startups

• Bonus: Experience with compliance frameworks such as SOC 2, ISO 27001, or similar security and operational standards