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Motion Recruitment

Help Desk Technician / Onsite in South Phoenix

Phoenix, Arizona, United States

Motion Recruitment is hiring a Help Desk Technician / Onsite in South Phoenix in Phoenix, Arizona, United States. Posted September 17, 2026.

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Job at a glance

Company
Motion Recruitment
Location
Phoenix, Arizona, United States
Pay
$55,000 – $70,000
Workplace
On-site
Sector
Customer Support
Posted
September 17, 2026
Apply by
November 21, 2026

About the job

A growing provider of print, brand management, secure mailing, and enterprise communications services is currently looking to hire a Help Desk Support Technician to join its team in Phoenix, AZ. This is a full-time onsite role supporting a multi-location organization that is expanding its internal technology capabilities and investing in IT modernization initiatives.

The position will provide Tier 1 support across Microsoft technologies, business-critical applications, and specialized production equipment. This individual will assist employees across multiple sites, manage user onboarding and offboarding activities, maintain end-user hardware, and support workstation deployments and technology rollout projects as the organization continues enhancing its infrastructure and support operations.

Required Skills & Experience

  • 1+ years of Help Desk, Desktop Support, or IT Support experience
  • Experience supporting Microsoft 365 environments
  • Active Directory user administration and account management
  • Windows 10 and Windows 11 troubleshooting experience
  • Experience supporting desktop and laptop hardware
  • Knowledge of monitors, docking stations, webcams, printers, and related peripherals
  • Strong communication and customer service skills
  • Ability to prioritize and manage multiple support requests

Desired Skills & Experience

  • CompTIA A+, Network+, or Security+ certification
  • Experience with NinjaOne or a similar ticketing platform
  • Basic networking knowledge
  • Experience supporting printers or production-focused environments
  • Interest in progressing toward Infrastructure or Systems Administration responsibilities

What You Will Be Doing

Tech Breakdown

  • 70% Windows Desktop Support & Microsoft 365
  • 20% Active Directory & User Administration
  • 10% Hardware Deployment & IT Projects
  • Daily Responsibilities
  • 90% End-User Technical Support
  • 10% Project Work & Team Collaboration

The Offer

  • Bonus eligible
  • You will receive the following benefits:
  • Medical, Dental, and Vision Insurance
  • Vacation Time
  • Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.