In House Agency Operations Associate

About the job

This role supports B2B and B2C email marketing initiatives within the Zoetis Creative Studios In-house Creative Team by combining email marketing operations and account/project management with regulated copywriting. The position owns day-to-day intake, timelines, stakeholder communication, designer coverage coordination, and Veeva Vault workflow execution to keep work moving from brief through approval and release. The role also supports launch efforts for seven (7) product launches across 2026 -2027, ensuring launch communications are delivered on time and in compliance with applicable review requirements.

Position Responsibilities

Email Marketing Operations & Account/Project Management:

· Own intake, scoping, timelines, priorities, and stakeholder communication for assigned B2B/B2C email workstreams.

· Coordinate coverage and workflow across Email and Graphic Designers to ensure clear handoffs and continuity of delivery.

· Support launch communications and operational execution for seven (7) product launches across 2026 -2027, aligning timelines, approvals, and launch readiness.

· Own Veeva Vault workflows for assigned work (metadata accuracy, routing, version control, and approval capture).

· Drive process clarity and lightweight improvements to reduce cycle time and increase speed-to-market.

Position Responsibilities:

Copywriting & Content Development (B2B/B2C):

· Write and edit on-brand, regulation-compliant email copy for B2B and B2C audiences (subject lines, preheaders, body copy, CTAs).

· Tailor messaging by audience: consumer-friendly B2C language and professionally appropriate B2B terminology.

· Partner with Marketing, Regulatory, Legal, Scientific, and Creative teams to incorporate feedback and maintain brand/compliance consistency

· Ensure copy is clear, scannable, and consistent across campaigns (voice, terminology, required statements/disclosures as applicable).

Education and Experience:

· Bachelor's degree in Communications, Marketing, Journalism, English, Life Sciences, or related field (or equivalent experience)

· 4+ years experience in email marketing operations, account/project management, copywriting, or a blended marketing production role

·  2+ years experience in pharmaceutical, biotech, animal health, or other regulated industries (required).

· Experience working with cross-functional review teams (Regulatory/Legal/Scientific) and regulated review workflows

·  Veeva Vault experience (workflow ownership/use strongly preferred) or comparable regulated DAM/approval platforms.

Technical Skills Requirements:

· Experience with Veeva Vault workflows

· Comfort with project tracking and documentation tools

· Must be proficient in a Windows/PC-based work environment

·  Adobe Creative Suite, Figma

Physical Position Requirements:

· Position is Parsippany, NJ based

· Travel requirements less than 5%

The U.S. base salary range for this full-time position is $82,000 to $118,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

This position is also eligible for short-term incentive compensation.

This position is also eligible for long-term incentives.

In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.

Visit zoetisbenefits.com to learn more.

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.