Medical Front Office Receptionist

About the job

We are looking for a full time front office receptionist to add to our front office staff. Key responsibilities include but not limited to:

Patient Services: Greet patients, provide intake forms, and ensure the reception area remains welcoming, clean, and organized.

Scheduling: Optimize physician schedules by booking appointments, managing cancellations, and sending out timely reminders. Recalls and reschedules as needed per supervisor.

New patient and Newborn: Be able to obtain the information on registration intake form and complete the new patient process.

Billing & Insurance: Verify insurance eligibility, collect co-pays and deductibles at the time of service, and process payments. Collect balances and collections as needed per supervisor.

Data Management: Update patient demographic and insurance information in the EHR/EMR system while strictly maintaining patient confidentiality and HIPAA compliance

Referrals and Authorizations: Be able to send referrals and obtain authorizations as requested by the specialty office.

This is for a FULL TIME, Monday- Friday 7:45am-5:00pm position. Front staff rotates closing procedure as well as Saturday schedules. You would be required to work 1-2 Saturday's per month, with a half or full day off in the pay period for the Saturday.

*1 year of medical office experience and insurance verification is preferred but not required.