Patient Coordinator

About the job

We are seeking a friendly, organized, and patient-focused Patient Coordinator to join our Philadelphia office. This role is essential to creating a positive patient experience and supporting smooth front-office operations. The ideal candidate has strong dental administrative experience, is comfortable working in a fast-paced environment, and understands PPO dental plans.

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Key Responsibilities Key Responsibilities

• Greet and assist patients with professionalism and warmth

• Schedule appointments and manage provider calendars

• Verify insurance eligibility and explain PPO dental benefits to patients

• Collect co-pays and process payments

• Maintain accurate patient records and documentation

• Communicate effectively with clinical staff to support daily workflow

• Handle patient questions regarding treatment plans, insurance, and billing

• Support general front-office administrative duties as needed

Qualifications

• Previous dental front office or patient coordinator experience required

• Dentrix experience strongly preferred

• Working knowledge of PPO dental insurance plans

• Strong communication and customer service skills

• Detail-oriented with the ability to multitask

• Reliable, team-oriented, and patient-centered mindset

Why Join Us

• Competitive hourly pay based on experience

• Consistent weekday schedule with early Fridays

• Supportive team environment

• Benefits including medical coverage, sick time, 401(k), and PTO after one year

• Opportunity to grow within a stable and patient-focused practice

\n$23 - $26 an hour

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