Medical Administrative Assistant 1-OB/GYN Center (Knoxville)

About the job

Market Range: 04

Hiring Salary: $18.00/Hourly

THIS POSITION IS LOCATED IN KNOXVILLE, TN

The Medical Administrative Assistant 1 provides administrative support for the front office. This position supports staff for front desk operations for Knox Obstetrics and Gynecology Clinic.

Responsibilities

• Schedules patient appointments (check-in, check-out) and maintains calendars.

• Reviews insurance eligibility, as needed.

• Communicates with providers regarding patient appointments and other patient communication.

• Processes new patient forms and requests previous records, as necessary.

• Creates appointments in EMR for multiple providers’ schedules.

• Answers and routes phone calls from patients and other providers.

• Collects co-pays and cash payments; uses credit card terminal following PCI rules.

• Performs other related duties as assigned.

Qualifications

DUCATION:  High School Diploma or GED. (TRANSCRIPT REQUIRED)

EXPERIENCE: Six (6) months of work experience in a medical office setting; OR Associate’s Degree in lieu of experience. (Ability to fluently speak Spanish is preferred).

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to communicate both on the telephone and in person.

• Attention to detail and ability to learn new skills.

• Computer literacy including knowledge of Microsoft Word, Excel and PowerPoint.

• Ability and knowledge about Zoom applications for the telehealth needs of the clinic.

WORK SCHEDULE: This position may occasionally be required to work weekends and frequently evenings.

Additional Information

• Job Identification: 10232
• Job Category: Administrative
• Posting Date: 2026-10-05
• Job Schedule: Full time
• Locations: 1928 Alcoa Highway, Knoxville, TN, 37920, US ()