Molina Healthcare
Representative, Care Connections Member Advocate - Must Be Bilingual in Spanish (Onsite in Long Beach, CA)
Molina Healthcare is hiring a Representative, Care Connections Member Advocate - Must Be Bilingual in Spanish (Onsite in Long Beach, CA) in Long Beach, CA, United States. Posted October 7, 2026.
Job at a glance
- Company
- Molina Healthcare
- Location
- Long Beach, CA, United States
- Pay
- $20 – $30
- Employment
- Full-time
- Sector
- Administrative & Office
- Posted
- October 7, 2026
- First scanned
- October 8, 2026
About the job
Job Description Please note the required shifts are Mon - Fri 10:00 AM– 7:00 PM or Tues - Sat 7:00AM - 4:00PM Pacific Time Zone.
Job Summary
Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance. Adheres to member interaction departmental standards, call quality, and documentation requirements.
Job Duties
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Schedules high-quality member appointments daily to meet departmental goals.
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Completes assigned hand-dial lists and member research requirements with accuracy and efficiency.
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Provides basic support and guidance to members with empathy and professionalism.
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Participates in ongoing training sessions to enhance service quality and knowledge.
Job Qualifications
REQUIRED QUALIFICATIONS:
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At least 1 year experience in a healthcare service environment, or equivalent combination of relevant education and experience.
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High attention to detail and ability to follow member interaction scripting.
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Flexible and adaptive to changing priorities and workflows.
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Compassionate and service oriented.
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Bilingual (English and at least one additional language, as required).
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Strong verbal and written communication skills.
PREFERRED QUALIFICATIONS:
- Healthcare administrative support experience in roles such as Medical Office Assistant, Patient Services Representative, Medical Receptionist, Front Desk Coordinator, or Scheduler.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Additional Information
- Job Identification: 2038452
- Job Category: Clinical
- Posting Date: 2026-10-07
- Job Schedule: Full time
- Salary Range: $20.34 - $30.39 Hourly *Actual compensation may vary based on geographic location, work experience, education and/or skill level