Administrative Support Specialist

About the job

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The UNC Adams School of Dentistry Division of Comprehensive Oral Health houses several disciplines including, Periodontology, Dental Hygiene, Comprehensive Dentistry, Operative Dentistry/BioMaterials, Prosthodontics, and Endodontics. The Generalist discipline focuses on oral health and hygiene through preventive and restorative services.

Position Summary

The Administrative Support Specialist provides administrative support to the faculty, students and designated staff members for the Advanced Education in General Dentistry program to ensure efficient office operations. This position will assist the Preceptors in General Dentistry and Predoctoral Program Director with all courses, labs and schedules, student assignments, eMedley and STAR grading (report/exam/grading software) and student certificates/awards.

The Administrative Support Specialist will electronically track students competencies and requirements so updates can be instantly reflected. The person in this position works in close collaboration with other administrative staff in the Division to manage social media groups (Facebook, Instagram, ASOD Weekly Wisdom, etc.) and on other projects as required. This position will work closely with the Business Coordinator and will provide backup support to the clinical front desks and use EPIC software when needed. The position is the first contact for the Department of Restorative Sciences – Generalists and will provide overall administrative management and coordination of functions for the area discipline within the department.

Minimum Education and Experience Requirements

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Management Preferences

Experience working in a clinical, academic, or healthcare environment.

Demonstrated commitment to excellent customer service, with strong interpersonal, communication, and problem-solving skills.

Knowledge of basic accounting principles and practices, with the ability to perform financial and administrative functions accurately.

Proficiency in Microsoft Office applications, including Word, Excel, and Access; familiarity with Mac operating systems and software preferred.

Experience with University systems and software, with demonstrated ability to collaborate effectively in a team-oriented environment.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.