Administrative Assistant

About the job

Citizens Bank is looking for an Administrative Assistant to be based in Charlotte. This is an excellent opportunity for an Administrative Assistant to work in the Capital Markets/Advisory group. The qualified candidate will provide first class confidential, reliable, and comprehensive administrative support to the team.

Primary responsibilities include:

• Advanced administrative support that includes a daily variety of tasks supporting the team.
• Serve as ambassador of the team in interfacing with key stakeholders and serving as general office manager for the department.
• Respond to, forward and/or distribute email communications as appropriate.
• Heavy travel planning and expense management
• Occasional registrations for trade shows and conference
• Uphold high standards for work quality and privacy.
• Maintain and order supplies as needed and keep printers functional with help from IT support
• Knowledge of presentation building skills (PowerPoint).
• Process payables/invoices for the office.
• Business Continuity Planning support.
• Ability to spearhead issues in the office: maintenance items, repairs, etc.

Requirements:

• 3+ Administrative experience of years required.
• Analytical skills and demonstrated experience preferred.
• Ability to work independently with limited supervision.
• Strong computer and problem-solving skills.
• Solid written, verbal and communication skills.
• Attention to detail and sensitivity to deadlines/confidentiality.
• Ability to multi-task.
• Excellent customer service skills.

Preferred Skills/Experience:

• Oracle, Microsoft Outlook, Word, Excel, PowerPoint, Concur

Education, Certification, and/or Other Professional Credentials:

• Bachelor’s Degree preferred

Hours and Work Schedule

Hours per Week:  40

Work Schedule:  Monday - Friday

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Additional Information

• Job Identification: 49835
• Job Category: Business Support & Administrative
• Posting Date: 2026-10-14
• Apply Before: 2026-10-31
• Job Schedule: Full time
• Locations: 4250 Congress St., Charlotte, NC, 28209, US ()
• Working Hours: 40
• Career Site Category: Commercial Banking