Program Coordinator

About the job

USNH Employees should apply within Workday through the Jobs Hub app

The CEO & Family Enterprise Center (the Center) is a membership organization that works with both family and privately held New Hampshire businesses.  Through three main membership programs; the Center for Family Business, The CEO Speaker Series, and CEO Peer Groups, the Center is an outreach arm of UNH. Each of these three programs are revenue drivers for the Center and each is centered around a September to May monthly calendar of programs.

The Center is hiring a Program Coordinator who assists with the coordination and execution of our monthly programs, contributes to the on-going membership and sponsorship engagement, and collaboratively guides the external relations of the Center through public relations and other viable campaigns.

This position reports to the Center’s Director.  The Program Coordinator should be enthusiastic about New Hampshire businesses, have a problem-solving approach, a strong sense of task management and overall be interested in a job that has a great deal of variety.

Duties and Responsibilities:

• The Program Coordinator is an individual who is self-motivated, thrives on working independently and is comfortable in the business sector. Ultimately, the Program Coordinator position is a vital part of a small collaborative-minded team.
• The Program Coordinator should be able to manage multiple pieces of event coordination simultaneously and be comfortable with making timely decisions and moving projects forward.
• The position interacts through formal and informal communications with New Hampshire’s business community and will benefit from strong interpersonal skills.
• This position is based on project management completion; therefore it is flex-time based and predominantly remote based.

Programs:

The Center’s program year runs from September to May. The Program Coordination will lead the effort on all details toward the on-site program production for both the Family Business Programs and the CEO Speaker Series, including:

• Logistics with the event location, including timing, food, AV.
• All registration and signage needs.
• Content and logistics prep meetings with every speaker.
• Coordinate all sponsor needs, including ensuring all sponsors have current logos.
• Create and manage a calendaring tool for all registrations.
• Support stellar member engagement on site from greeting, anticipating needs and assuring a positive overall experience.
• Create system to thank and recognize every speaker, including sharing of photos and posting updates on website and social media.
• Update internal program tracker sheets and tasks per program.
• Prepare all presentation welcome slides, guest name tags and reminder emails.

Marketing & Communications:

• Create and manage biweekly eblasts promoting Center programs, and as well as Member News, News of Interest and Content of Interest.
• Create content based on ‘theme’ of upcoming programs. Gather relevant articles/resources and use an engagement piece with members and/or prospects.
• Create regular member features, including Member Spotlights news for eblasts.
• Manage program fliers by coordinating information between the featured speakers and our graphic designer for a finished product.
• Promote upcoming events through the website, the eblasts and social media and seek and advise on additional channels for public awareness.
• Manage organization LinkedIn page.
• Write and send out press releases and calendar links, as appropriate and signed off by speaker.
• Update website regularly including membership lists, speaker rosters, calendar listings and photos.

Membership Engagement:

• Be a strong representative of the Center with the membership and sponsors in all facets, both in person and through regular communication.
• Lead the team on creative membership engagement tactics.
• Manage all inquiries and RSVPs for monthly programs, including registration details.
• Handle all prospect inquiries and membership information requests.
• Manage communication management for all new memberships and sponsorships, as well as renewals.

Administrative Duties:

• Work with UNH Central Billing to invoice, track and monitor membership.
• Assist with onboarding and maintenance of Sponsorship relationships.
• Coordinate Financial Reviews to monitor Center’s fiscal health and in preparation of Quarterly Advisory Board meeting.
• Manage Center database via Constant Contact and Program Folders including regular audit of membership lists, inputting of membership information and organization all membership communications.
• Work to create an online resource library from presenters and other relevant sources.
• Lead effort to create online requests to present form, for interested parties.
• Join in team effort to update and digitalize all forms and intake needs.
• Website maintenance including; program and speaker calendars, update membership directory pages and regular refreshing of photos.
• Assist Director with quarterly Advisory Board meeting prep and execution, including agendas, minutes, financial dashboards and logistical needs.

Requirements:

• Bachelor’s + and the equivalent of 5-8 years’ experience in project management and/or business relations experience; membership engagement experience is a plus.
• The position is remote based, except onsite presence is required at the Center’s program meeting days, roughly ten half days in the academic year. While part time, the position does require regular work week hours, to be determined with the Director. Typical average number of hours will be between 10-15 hours a week, depending on program schedule.

Applicant Instructions:

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents)

• Resume/CV

Compensation Pay Range:

$24 - $28/hour

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location:

Durham

Salary Grade:

Adjunct Hourly Staff 00