MAV Project Services
Medical office Front Desk coordinator
Job at a glance
- Workplace
- On-site
- Employment
- Part-time
- Sector
- Administrative & Office
- Posted
- Oct 26, 2026
- First found
- Nov 13, 2026, 4:23 PM ET
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About the job
Job Title: Medical Office Front Desk Receptionist
Location: Mckinney, TX
Department: Front Office
Position Summary:
We are seeking a friendly, organized, and proactive Front Desk Receptionist to join our team at Premier Pulmonary and Sleep. The ideal candidate will have a pleasant personality, excellent communication skills, and the ability to multitask in a fast-paced medical environment. This role is essential in ensuring smooth daily operations and providing exceptional service to our patients.
Key Responsibilities:
- Patient Interaction & Communication
- Greet patients warmly and professionally upon arrival.
- Answer multi-line phones, direct calls, and take messages accurately.
- Provide excellent customer service and maintain a welcoming environment.
- Scheduling & Coordination
- Schedule appointments for consultations, follow-ups, and procedures.
- Confirm appointments and manage cancellations or rescheduling.
- Coordinate with clinical staff to ensure timely patient flow.
- Insurance & Financial Duties
- Verify insurance eligibility and benefits prior to appointments.
- Collect co-pays, deductibles, and outstanding balances.
- Accurately post payments and provide receipts.
- Medical Orders & Equipment Coordination
- Send and track orders for medical equipment (e.g., oxygen, CPAP, BiPAP).
- Follow up with DME (Durable Medical Equipment) companies to ensure timely fulfillment.
- Communicate with patients regarding order status and delivery.
- Team Collaboration
- Act as a liaison between front office, clinical staff, and external vendors.
- Lead by example and support team members to ensure office efficiency.
- Participate in team meetings and contribute to process improvements.
Qualifications:
- High school diploma or equivalent; additional medical office training is a plus.
- 1–2 years of experience in a medical office or similar healthcare setting.
- Knowledge of insurance verification, co-pay collection, and medical terminology.
- Proficiency in EMR systems and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
Preferred Traits:
- Pleasant and professional demeanor
- Strong multitasking and problem-solving abilities
- Dependable, punctual, and adaptable
- Bilingual (English/Spanish) is a plus
Fulltime Hours Monday to Thursday 830 AM to 430 PM