Department Specialist - Midvale, UT (In Office)

About the job

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.

We are currently seeking a Department Specialist to support our Collections Department at Zions Bancorporation’s new Technology Center located in Midvale, Utah.  This position is in office.  The ideal candidate for this role will have the skills and experience necessary to meet the following responsibilities and qualifications:

·         Provide administrative and operational support for the Bankruptcy Department.

·         Provide a variety of staff support services to an organizational unit/department

·         Process and maintain bankruptcy-related accounts, records, and documentation.

·         Communicate with customers, attorneys, trustees, and internal departments regarding bankruptcy accounts.

·         Review and process bankruptcy notices, court documents, and other related correspondence.

·         Update systems and records to ensure bankruptcy account information is accurate and current.

·         Assist with tracking bankruptcy cases and monitoring required actions and deadlines.

·         Train and assist other employees in department processes and procedures.

·         Perform a variety of clerical duties, including electronic record retention, report maintenance, answering phones, and responding to inquiries.

·         Prepare and maintain reports, statistics, and records related to bankruptcy servicing activities.

·         Work with other departments to research and resolve bankruptcy-related issues.

·         Perform other duties as assigned.

Qualifications:

·         Requires High School diploma or equivalent and some office, administrative, clerical or other directly related experience.

·         A combination of education and experience may meet job requirements.

·         Basic knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures.

·         Must have good customer service and communication skills, both verbal and written.

·         Good problem resolution skills.

·         Must be accurate and detail oriented.

·         Working knowledge of various computer software including spreadsheets and word processing.

·         Familiarity with Microsoft Office – Excel, Word, Outlook, Teams.

·         Able to work within high pressure deadlines

·         Bankruptcy basic knowledge is helpful

Benefits:

·         Medical, Dental and Vision Insurance - START DAY ONE!

·         Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

·         Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

·         Paid Training, Paid Time Off (PTO) and Paid Federal Holidays, and any applicable state holidays

·         401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

·         Mental health benefits including coaching and therapy sessions

·         Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire

·         Employee Ambassador preferred banking products