Medical Front Desk Receptionist

About the job

Medical Front Desk Receptionist Full-Time | $20/hour | Monday-Thursday 8:00 AM-5:30 PM & Friday 8:00 AM-12:00 PM Location: Omaha, NE 68114

Join Our Patient Care Team Midwest Pain Clinics (MPC) is looking for a dependable, patient-focused Medical Receptionist to support the daily operations of our busy outpatient pain management practice.

Key Responsibilities

• Welcome patients, complete registration, and coordinate check-in and checkout.
• Schedule appointments, manage incoming calls, and assist with patient inquiries.
• Process patient payments, including co-pays and deposits.
• Collect insurance details, patient forms, and other necessary documentation.
• Update and maintain patient charts, records, and electronic medical information.
• Support clinical staff by coordinating patient flow and preparing exam rooms when needed.
• Enter patient histories, vital signs, and test results as assigned.
• Maintain confidentiality when handling protected health information and medical records.
• Keep reception, administrative, and designated clinical areas clean and organized.
• Follow all applicable HIPAA, OSHA, and internal office policies.
• Participate in required training and provide general administrative support as needed.

Qualifications & Experience Required:

• High school diploma or GED.
• 3+ years of medical office, clinic, or patient scheduling experience.
• Previous medical billing experience.
• Excellent interpersonal, communication, and customer service abilities.
• Strong attention to detail and organizational skills.
• Working knowledge of Microsoft Office or comparable computer applications.

Preferred:

• Background in a physician's office or outpatient healthcare setting.
• Understanding of medical terminology, electronic health records, and standard clinical office workflows.
• What Makes Someone Successful in This Role?
• Creates a welcoming and professional experience for patients.
• Communicates clearly and confidently with patients and coworkers.
• Handles competing priorities in a fast-paced setting.
• Demonstrates reliability, initiative, and attention to detail.
• Works well independently and as part of a collaborative team.
• Understands the importance of patient confidentiality and accuracy.

Employee Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA)
• 401(k) Retirement Plan
• Paid Time Off and Company-Paid Holidays
• Life and AD&D Insurance
• Short- and Long-Term Disability Coverage
• DailyPay - On-Demand Pay Access
• Employee Wellness Resources
• Bonusly Employee Recognition Program
• Opportunities for Career Development and Growth

Why Work at Midwest Pain Clinics? Enjoy a predictable weekday schedule with shorter Fridays and no weekend, evening, or holiday shifts. You'll be part of a patient-centered outpatient practice where your administrative skills directly contribute to the quality of care patients receive. Interested in joining our team? Apply today!

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.