Coordinator Recovery

About the job

The Recovery Coordinator is responsible for supporting daily office operations by managing incoming Portfolio Services mail and ensuring that all documents are accurately organized, processed, and distributed electronically. This role assists with the handling of demand letters, warranty deeds, bankruptcy monitoring, legal fee requests, invoices, and Hilton-specific forms, while maintaining efficient document workflow and compliance with established procedures.

Responsibilities

• Receive and sort incoming department mail
• Route mail to the appropriate departments
• Scan and electronically save documents using Voice and Service Director systems
• Organize and maintain digital records and Files room
• Perform data entry and other administrative support duties
• Handle confidential information with professionalism and accuracy
• Provide document support to agents by printing and preparing necessary materials for daily operations
• Assist other departments by printing owner correspondence and requested documentation, including Credit Dispute letters, Invoice History records, and other departmental documents, ensuring timely and accurate processing.

Knowledge, Skills, and abilities:

To Fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Strong organizational skills with ability to prioritize and function in multiple computer programs
• Must have strong communication skills to convey problems and solve discrepancies
• Good communications and interpersonal skills to interact effectively and maintain positive relationships with process partners

Qualifications

• Proven organizational skills and excellent communication skills.
• Proficiency in Microsoft Word and Excel.

Why do Team Members like working for us:

• Recognition Programs and Rewards
• Discounted Hilton hotel rates worldwide!
• 401(k) program with company match
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
• Employee stock purchase program.
• Tuition reimbursement programs.
• Numerous learning and advancement opportunities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will provide reasonable accommodation to individuals with disabilities for the application and interview process. We also offer accommodation to perform essential job functions and to receive employment benefits and privileges. Please contact us to request an accommodation.

Additional Information

• Job Identification: 26922
• Job Category: Finance
• Posting Date: 2026-11-06
• Apply Before: 2026-11-07
• Job Schedule: Full time
• Area of Talent: Corporate
• HR Division: Corporate