Senior Admitting Clerk- Oral Surgery Clinic

About the job

Market Range: 04

Hiring Salary: $18.54./Hourly

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS:

The Senior Admitting Clerk serves as the first point of contact for patients in the Oral Surgery department. This position provides front-desk and patient-access support by answering a multi-line telephone system, welcoming and scheduling patients, completing check-in activities, maintaining accurate patient and insurance information, and recording treatment costs and payments in two billing systems.

Responsibilities

• Welcomes patients and serve as the department’s front-desk and first-contact resource in a professional, service-oriented manner.
• Answers the multi-line telephone system, respond to routine inquiries, and direct calls or patients to the appropriate provider or service area.
• Manages the patient sign-in process and check in undergraduate and graduate oral surgery patients in two separate billing systems.
• Enters and maintains new-patient demographic information accurately in both billing systems.
• Schedules patient appointments with the appropriate providers according to departmental procedures and availability.
• Collects, copies, verifies, and enters medical or dental insurance information as needed.
• Prepares patient payment slips or cash clips and enter treatment costs and payments into two separate billing systems.
• Protects patient confidentiality, follows HIPAA requirements, and ensures required HIPAA forms are signed and documented in both systems.
• Performs other duties as assigned.

Qualifications

MINIMUM REQUIREMENTS:

EDUCATION:

High School Diploma or GED. (TRANSCRIPTS REQUIRED)

EXPERIENCE:

One (1) year of clerical experience. (Experience working in healthcare is preferred.)

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to manage a multi-line telephone.

Additional Information

• Job Identification: 10728
• Job Category: Administrative
• Posting Date: 2026-11-11
• Job Schedule: Full time
• Locations: 875 Union Avenue, Memphis, TN, 38163, US ()