Receptionist

About the job

Overview

Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer’s needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.

This is a part-time, one day per week position. The shift hours are from 9:30a-4:30p every Wednesday.

Due to the COVID-19 pandemic, we supply PPE (Personal Protective Equipment) to keep you and our residents safe. Additionally, we have implemented stronger infection control and testing procedures in all Otterbein locations.

Responsibilities

• Greet customers entering and leaving the community, using customer name whenever possible

• Answer customer calls and direct them appropriately

• Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible

• Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions

Qualifications

• Education: High school diploma or equivalent

• Experience: A minimum of 1 year preferred

• Ability to be self-directed and prioritize tasks, working independently and managing time efficiently

• Excellent customer service and communication skills, both written and verbal

• Computer Skills: Proficient in Microsoft Office

Apply today and begin a meaningful career as a Receptionist at Otterbein!