Guest Relations Coordinator - Sign On Bonus *Potential

About the job

Hourly Rate: $20.00

Up to $1K Sign-On Bonus Potential*

**Up to $1000 sign on bonus potential with 1 year of timeshare experience

**Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a** Coordinator Customer Relations**, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.**

Where great benefits lead to a life fulfilled.

**- Competitive Pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

Benefit eligibility will vary by position*

As a Coordinator Customer Relations, a typical day will include:

**- Communicates with preview tour customer via telephone before their scheduled arrival and tour date.

• You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.

• Provides detailed information about property amenities.

• Engages customers in conversation regarding their stay, property services, and area attractions/offerings.

• Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival.

• Addresses customers' service needs in a professional, positive, and timely manner.**

Guest Experience and Company Standards

**- Welcome and greet guests and anticipate and address their needs.

• Interact with colleagues and guests professionally and promptly.

• Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills.

• Always follow company policies and safety procedures.**

To Become a Coordinator Customer Relations:

**- Available to work a flexible schedule to include weekends and holidays.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

• Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.