Student Worker - Customer Operations Support

About the job

Student Worker - Customer Operations SupportPosition Summary

Land O'Lakes is seeking a Student Worker to provide short-term operational support during SAP plant onboarding and stabilization activities. This role plays an important part in helping ensure customer orders are processed accurately and on time as facilities transition to SAP. The Student Worker will support order review, order entry, order maintenance, and exception management activities while partnering closely with Customer Service, plant teams, and SAP support resources.

This position is ideal for a former intern who successfully participated and completed in the Land O’Lakes summer internship program with an aligned dealer, ****is detail-oriented, enjoys working in a fast-paced environment, and is interested in gaining additional experience in customer operations and supply chain processes.

Key Responsibilities

• Review incoming customer orders for completeness, accuracy, and SAP compliance requirements.
• Enter customer orders into SAP with a high degree of accuracy and attention to detail.
• Process order changes, including quantity updates, shipment date revisions, plant changes, and delivery modifications.
• Monitor order intake channels, including email and other order submission methods, to ensure orders are processed before established cut-off times.
• Prioritize orders based on customer commitments, plant cut-off schedules, and business urgency.
• Partner with Customer Service Representatives, plant personnel, and SAP support teams to resolve issues and maintain order flow.
• Identify, escalate, and document order exceptions, system issues, and process gaps during onboarding activities.
• Assist in reducing order backlogs during periods of high order volume.
• Support successful plant transitions and contribute to stable SAP operations following go-live activities.
• Perform additional operational and administrative duties as assigned.

Required Qualifications

• Current enrollment in an accredited college or university.
• Previous completion of a Land O’Lakes summer internship program with an aligned dealer. Candidates who have not previously participated in a Land O'Lakes internship program are not eligible for this position.
• Strong attention to detail and commitment to accuracy.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Outlook and Excel.
• Ability to work independently while collaborating effectively with cross-functional teams.

Preferred Qualifications

• Prior experience with customer service, supply chain, operations, or administrative support activities.
• Experience working with SAP or other enterprise resource planning (ERP) systems.
• Familiarity with order management processes.
• Experience supporting high-volume transactional work environments.

Work Environment & Additional Information

• This is a temporary student worker position designed to support business-critical SAP transition activities.
• Work schedules and hours may vary based on order volume, plant onboarding timelines, and business needs.
• The role offers valuable exposure to customer operations, supply chain processes, and large-scale system implementations.
• Success in this position requires strong organizational skills, attention to detail, and a customer-focused mindset.

Salary: $20/hourly

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.

Land O'Lakes does not use Automated Decision-Making Technology, as defined by California law, to substantially replace human decision-making or make significant decisions about applications for employment or contracting opportunities.