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Customer Manager, Publix - Mars Petcare

BRN-Mars Petcare/National Headquarters, United States of America

Job at a glance

Workplace
Hybrid
Employment
Full-time
Sector
Customer Support
Posted
October 21, 2026
First found
October 21, 2026, 5:05 PM ET

Mars is hiring a Customer Manager, Publix - Mars Petcare in BRN-Mars Petcare/National Headquarters, United States of America. Posted October 21, 2026.

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About the job

Job Description:

Customer Manager, Publix

Franklin, TN

The Customer Manager, Publix serves as the face of the company to develop strong relationships with key stakeholders that unlock mutual profitable growth for Mars and our retail partners. This role will be responsible for leading the development and execution of key account strategies for multiple grocery retailers across our full portfolio of products (dog and cat).

What are we looking for?

  • Bachelor’s Degree
  • 5+ years with customer/analytics/marketing experience including direct customer interaction.
  • Successful experience building collaborative relationships within immediate team and across key stakeholders.
  • Ability to understand complex data sources to develop and influence customer strategies.
  • Demonstrated Bias for Action

What would be your key responsibilities?

  • Achieve business objectives through developing and maintaining customer relationships by aligning strategy for retailers’ growth across assortment, merchandising, pricing, and promotion
  • Leads direct and cross functional teams to identify opportunities and collaborate on solutions
  • Owns and manages the development of the financial forecast to deliver annual company objectives
  • Leverage complex data sources to influence internal and external stakeholder decisions.

What can you expect from Mars?

  • Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.