Transportation Representative

About the job

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Have a seat at our table. When you join Smithfield, you become part of something special – a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact. Apply Now!

THE VALUE YOU’LL BRING:

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

As a Transportation Representative on our Supply Chain team, you will play a key role in ensuring timely, cost-effective product delivery by coordinating between transportation providers, sales brokers, and customer buyers. You’ll support logistics operations by resolving delivery issues, facilitating communication, and maintaining high service standards to keep our customers and shelves stocked efficiently.

WHAT YOU’LL DO:

The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

• Carrier & Sales Communication: Serve as the main point of contact between transportation carriers and field sales teams, relaying updates and resolving service issues promptly.

• Real-Time Load Tracking: Use FourKites tracking software to monitor shipments and provide real-time status updates.

• Service Issue Resolution: Notify Customer Service of existing or potential delivery issues, and work collaboratively to minimize disruptions.

• Broker & Sales Updates: Keep sales representatives and brokers informed about any transportation-related challenges or delays.

• Delivery Management: Enter and track delivery data, make decisions on missed appointments, and determine the next best steps for customer satisfaction.

• High-Profile Account Monitoring: Track and report on Spotlight Accounts with prior service issues, ensuring enhanced handling and follow-up.

• Appointment Coordination: Assist with securing and re-scheduling delivery appointments to align with customer expectations and delivery windows.

WHAT WE’RE SEEKING:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Education & Experience: Associate’s degree from an accredited college or university; or equivalent combination of education and experience required.

• Communication Skills: Strong verbal and written communication skills with the ability to interact effectively across teams.

• Technical Proficiency: Familiarity with Microsoft Office Suite (Excel, Word) and order processing software.

• Analytical & Reasoning Abilities: Solid decision-making skills and the ability to compare options and calculate transactional trade-offs.

• Multitasking & Problem-Solving: Proven ability to manage multiple tasks and resolve issues quickly in a fast-paced environment.

• Team Collaboration: Demonstrated ability to work well with others and foster a respectful, team-oriented work culture.

OTHER SKILLS THAT MAKE YOU STAND OUT:

• Bachelor’s Degree preferred.

The expected pay range for this position is $16.83 - $26.44 per hour.

*Smithfield Foods provides pay ranges that reflect its good faith estimate of the salary or hourly wage the company reasonably expects to pay for a position at the time of hire. Individual compensation will be determined based on several factors, including but not limited to, the scope and responsibilities of the role, location of the position, the candidate’s qualifications and experience, internal equity, external market pay for comparable positions and budget considerations. At Smithfield Foods, base pay represents only one aspect of the comprehensive total rewards package. *Learn more about our benefits package here.

Relocation Package Available

No

EEO Information

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.