Sr. Product Designer

About the job

As a Senior Product Designer focused on the salesperson experience, you’ll design the tools CDW sellers use to manage accounts, configure and price solutions, develop quotes, and move opportunities to purchase. By reducing friction in these workflows, you’ll help sellers spend less time navigating tools and more time building customer relationships and solving complex technology challenges. Your work will focus primarily on enterprise tools built within Salesforce, where great design requires balancing seller needs, business goals, technical constraints, and platform capabilities. You’ll be part of the Digital Design team and work closely with Research, Product Management, and Engineering in an evolving product environment. We’re looking for a designer with strong craft, a builder’s mindset, and comfort with ambiguity. You’ll bring a clear point of view on the value of design while staying pragmatic and flexible about how work moves from concept to production.

What You Will Do:

• Own design from discovery to launch, collaborating across teams to deliver consistent, coherent, and distinctly CDW experiences.
• Deliver high-quality experiences within Salesforce, applying strong interaction, visual, content, information architecture, and accessibility craft within the capabilities and constraints of the platform.
• Partner closely with a dedicated UX Researcher to uncover seller needs, behaviors, and opportunities beyond stated requirements. Synthesize research, analytics, feedback, and business context to inform design decisions.
• Partner with Product Management and Engineering to shape product decisions, balance coworker needs with business and technical considerations, and turn insights into practical solutions.
• Build shared understanding and alignment through clear design rationale, storytelling, facilitation, and collaboration across a large, complex organization.
• Think beyond individual features to design for the broader seller workflow and anticipate dependencies, edge cases, and downstream impacts across experiences and systems.
• Stay engaged through implementation, working closely with developers to resolve questions and constraints, adapt designs when needed, and preserve the intent and quality of the experience in the production product.
• Navigate ambiguity and evolving ways of working, bringing structure where it helps while remaining flexible about roles, process, and how work moves forward.
• Evaluate and improve production experiences using qualitative and quantitative signals to identify opportunities that improve seller and business outcomes.
• Contribute to the broader design practice through peer collaboration and critique.

What We Expect of You:

• Bachelor’s degree and 5+ years of design experience OR 9+ years of design experience
• Portfolio or work samples demonstrating strong design craft and judgment across complex, interconnected workflows, including the ability to connect design decisions to user and business outcomes
• Experience independently leading design from discovery through implementation, working closely with Research, Product Management, and Engineering
• Ability to work effectively within technical and platform constraints, partnering with developers to make thoughtful tradeoffs while maintaining the intent and quality of the experience
• Proven ability to navigate ambiguity, influence product decisions, and collaborate across team and organizational boundaries
• Proficiency with modern design and prototyping tools (Figma, design systems, etc.)

Preferred Qualifications:

• Bachelor's degree in Interaction Design, Human Factors, HCI, or related discipline
• Experience designing B2B products and workflows
• Experience designing internal enterprise tools that support complex employee workflows
• Experience designing within Salesforce, CRM, CPQ, or similarly constrained enterprise platforms

Pay range: $ 107,000 - $ 137,000 depending on experience and skill set

A Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials  quarterly bonus target of 10% subject to terms and conditions of plan

CDW is committed to being an AI-fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.