Commercial Product Manager, Senior Lead - Horizon

About the job

Job Description

Big ideas have the power to change industries. At FIS, we bring those ideas to life through technology, collaboration and a shared commitment to progress. Here, your perspective matters, your growth is supported, and your work helps move the financial world forward. Join FIS and make your mark on the future of financial technology.

About the role:

The HORIZON Product Manager will be responsible for defining how AI-powered agents are integrated into core banking workflows, enabling autonomous task execution, decision support, exception management, client servicing, relationship management, lending operations, deposit operations, fraud monitoring, and back-office processes. The role coordinates across multiple teams with executive visibility, influencing enterprise AI strategy, product investment decisions, and go-to-market execution. The role collaborates closely with AI engineering, product management, client executives, compliance leaders, operations teams, and strategic partners to deliver differentiated intelligent banking solutions.

Your key responsibilities:

• Define and articulate the product vision, strategy, and roadmap for core Agentic AI initiative ensuring alignment with FIS’s business objectives and client needs.
• Prepare and present product plans, identifying risks, opportunities, and revenue growth strategies.
• Monitor market trends, competitor offerings, and regulatory changes to drive product innovation and identify opportunities for growth.
• Oversee product launches, enhancements, and releases to market, ensuring high-quality delivery and client satisfaction
• Convert business problems into requirements and acceptance criteria in epics for development teams.
• Manages project inventory during the budget planning process, interlocks with companion partners, and prioritizes work as needed to deliver against the annual plan.
• Develops and maintains product roadmap content, drives timely delivery, and communicates business rationale for roadmap updates.
• Partners closely with development teams to evaluate enhancement requests for strategic value and align resources to high‑priority initiatives.
• Engages and interacts with clients during feedback sessions, focus groups, user groups and requirements gathering sessions.
• Presents product capabilities and industry thought leadership to external audiences via webinars and client conferences.
• Responsible for commercialization of new products and services.
• Coordinates and facilitates pilot initiatives, acting as the primary client contact, securing pilot agreements, and tracking progress.
• Acts as an escalation point for client issues requiring product change or resolution.
• May require up to 20% travel.

What you bring:

• 5+ years of banking experience or related banking software development experience
• 5+ years of product management experience, ideally in financial services or fintech
• Knowledge of core banking processing and cross-application processing
• Technical aptitude to define requirements for system-level modifications
• Experience with Agile development processes
• Understanding of AI product design principles, including grounding, tool orchestration, human oversight, agent autonomy, and responsible AI practices
• Familiarity with AI evaluation concepts, including reliability, consistency, safety, and performance measurement for AI-powered experiences
• Ability to communicate AI capabilities, limitations, risks, and tradeoffs effectively to technical, business, executive, and client audiences

What we offer you:

At FIS, your career journey is yours to shape. We provide the tools, experiences and support to help you reach what's next.

Here’s what else we offer:

• Opportunities to make an impact in fintech

• Internal career growth opportunities

• Personal and professional learning

• Inclusive, diverse work environment

• Resources to give back to your community

#LI-MA13

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $125,850.00 - $213,950.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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