Senior Production Support Engineer

About the job

Grow your career as a Senior Production Support Engineer with an innovative global bank in East Rutherford, NJ. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week mandatory!

Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Contract Duration: 6 Months

Required Skills & Experience

• 5+ years of application production support experience.

• Strong troubleshooting experience supporting Java/Spring Boot microservices.

• Experience supporting Angular and/or React applications.

• Strong knowledge of REST APIs and distributed systems architecture.

• Experience with:

• Oracle

• PostgreSQL

• MongoDB

• Hands-on experience with OpenShift, Kubernetes, Docker, or ECS containers.

• Strong Linux administration and shell scripting skills.

• Experience using Grafana and enterprise monitoring platforms.

• Knowledge of CI/CD pipelines and DevOps practices.

• Familiarity with ServiceNow incident, problem, and change management processes.

• Advanced problem-solving and analytical skills.

• Strong ownership and accountability.

• Excellent communication and stakeholder management skills.

• Ability to perform effectively during high-pressure production incidents.

• Strong collaboration across development, infrastructure, and business teams.

• Continuous improvement mindset

Desired Skills & Experience

• Cloud platform experience (AWS, Azure, GCP).
• Knowledge of Kafka, event-driven architectures, and API management.
• Experience with application performance tuning and capacity planning.
• ITIL Foundation certification.
• Experience supporting financial services or large enterprise environments.