Senior Specialist Field Engineer

About the job

Job Title: Senior Specialist, Field Engineering

Job Code: 32302

Job Location: Palm Bay, FL

Job Description:

L3Harris is currently seeking an individual to provide onsite support at an overseas customer location. The individual should be able to work independently at a high level with reach-back support available for complex issues that require engineering support. The individual will be responsible for deploying, troubleshooting, operating and training while embedded with the customer.

Essential Functions:

• Supporting customers onsite with complex communication equipment

• Support routine and scheduled maintenance on SATCOM terminals, RF equipment, baseband systems, antennas, power systems, and related network components.

• Troubleshoot, isolate, and resolve hardware, software, and network faults to restore full system functionality.

• Conduct system health checks, diagnostics, and performance monitoring.

• Coordinate with engineering support teams and vendors for escalated issues, repairs, and system upgrades.

• Support DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience

• Integration and application of hardware and software on system/networks

• Capability to troubleshoot problems at component, system, and network

• Frequently responsible for providing guidance, coaching, and training to other employees across the Company within area of expertise.

• Communicates within and outside of the organization which include customers or vendors.

• Communicates with leadership regarding matters of importance to the functional or business area.

• May conduct briefings with customers and program leadership

• Work consists of making significant improvements of processes, systems, solutions, or products to enhance performance of job area.

• Must be able to provide support OCONUS embedded with customer with reach-back Engineering support as needed

• Configure, operate, and monitor SATCOM equipment to ensure optimal link performance and availability.

• Assist in system integration with customer networks, tactical systems, or communications infrastructure.

• Maintain accurate logs of outages, events, configurations, and maintenance actions.

• Deliver hands-on training to customer personnel on system operation, basic troubleshooting, and preventive maintenance.

• Serve as the on-site technical subject matter expert (SME) for all aspects of the SATCOM system.

• Prepare and maintain documentation including SOPs, maintenance records, configuration baselines, and technical reports.

• Deploy to customer locations, sometimes in remote or austere environments, based on mission requirements.

• Manage spare parts, tools, and system components to ensure operational readiness.

• Support installation, upgrades, integration, and acceptance testing of new system components.

• Other duties as required by customer and program

Qualifications:

• Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.

• U.S. Citizenship.

• Active DoD Top Secret/SCI clearance with current 5-year update

• Must have or be able to pass a polygraph.

• Must have or be able to get Security+ within a year of employment.

• Experience supporting DoD projects/programs with preference given to cross domain C4ISR and/or Information Operations experience.

• Experience using Microsoft Office products

• Physical Requirements: ability to lift to 50 lbs.

• Must be able to be in-country with OCONUS customer for two years with periodic CONUS morale travel

Preferred Additional Skills:

• Hands-on operational experience with Linux (CentOS/Red Hat) and Windows Server systems software installation, configuring, troubleshooting, and repairing.

• Familiarity or experience with supporting major joint/combatant command software systems.

• Familiarity or experience with Distributed Common Ground System (DCGS) and/or Air Operations Centers (AOC).

• Familiarity or Experience with containers and orchestration (Docker, Kubernetes, and Docker-Compose).

• Comfortable working in a command line/non-GUI environment.

• Excellent people skills, with experience leading and collaborating in a multi-disciplinary, diverse, and dynamic team environment.

• Excellent communication skills (written, verbal, & presentation)

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