WUNC Technology Support

About the job

Work Schedule

Schedule of roughly Monday – Friday, 9:00 AM – 4:00 PM Typically 35-38 hours/week

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit

WUNC Radio provides quality news, information and entertainment programming to a broad listening audience that includes North Carolina, the United States and the world. WUNC serves North Carolinians from Greensboro to the Outer Banks through a network of ten stations.

Position Summary

This position will provide technical support and/or programming to staff which may include installing and configuring computer hardware, software, networks, printers, and scanners, diagnosing, and solving hardware/software issues and analyzing any underlying issues as necessary. This position will also carry out project management of IT systems upgrades, migrations and organization.

Minimum Education and Experience Requirements

Associate’s degree in Computer Information Technology, computer Technology Integration, Networking Technology, or related area and one year of experience in the information technology field related to the position’s role; or

• Bachelor’s degree from an appropriately accredited institution and one year experience in the information technology field related to the position’s role; or
• Bachelor’s degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience.
• Journey level required an additional one year of experience
• Advanced level required an additional two years of experience.

Management Preferences

Knowledge of Windows OS installation and troubleshooting experience;

• Knowledge of networking, TCP/IP setups for computers, printers; audio studio equipment a plus;

• Ability to research issues and projects;

• Good communication skills;

• Experience in standard office software, PC and Mac OS and hardware

Special Physical/Mental Requirements

Ability to move equipment weighing up to 50lbs with or without reasonable accommodations, negotiate ladders.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.